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F.A.Q.

Have trouble activating your license

If you have already found to have entered the correct license, no spaces, then it is likely that some Antivirus software that includes a firewall is installed on your system and this prevents that can validate the license McAVG received through internet. You can see that this is what is happening, if you get also an error when trying to update.

I can not update

If you can not update McAVG, it is likely that anti-virus software that includes Firewall is blocking the internet connection to McAVG. Check your Antivirus and Firewall software and grant permissions to access the Internet or off the Firewall McAVG time to verify it is who is causing the problem

If you have any other problems or questions please contact us through our email address: tecnico@hydra-networks.com